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Security

Is my money safe & secure?

Yes, you can use your Reloadable Target Circle Card with confidence knowing you won’t be held responsible for fraudulent charges. Your transactions are covered by Visa’s Zero Liability Policy. See the Deposit Account Agreement for more information, including your obligations for reporting fraudulent transactions immediately. If you notice any suspicious charges, please call us immediately at 1-833-840-4332.

Is my money FDIC Insured?

Yes, your funds are FDIC insured once we receive the funds in your account.

What do I do if my card is lost, stolen, or damaged?

You can temporarily freeze your card to prevent further transactions, including any automatic or recurring payments made from your account, while you search for it. Please note: your card will automatically unfreeze after 7 days.

To freeze your card:

  1. Log in to your account & select your main account
  2. Click or tap the “Gear” icon & select “Freeze card”
  3. Click or tap the button next to “Freeze your card”

If you find your card, log in to your account and follow the above instructions but now click or tap “Unfreeze my card.”

 

If you do not find your card or it is damaged, you will need to replace it:

  1. Log in to your account & select your main account
  2. Click or tap the “Gear” icon & select “Replace card”
  3. Confirm your address and then your replacement card will be mailed to the address we have on file for you

How do I dispute a transaction?

If you feel that an unauthorized transfer was made to or from your Target Circle Card Reloadable Account, or there is an error on your monthly statement or transaction receipt, or you need more information about a transaction listed on your monthly statement or transaction receipt (each circumstance, a "Dispute"), you may contact us 24 hours a day, 7 days a week at 1-833-840-4332.

 

You may also write to us at:

Target Circle Card Reloadable Account Customer Care

P.O. Box 826

Fortson, GA 31808

 

You must include the following when notifying us of a Dispute:

  • Your name and Target Circle Card Reloadable Account number.
  • Description of the transfer or transaction you are unsure about, and an explanation of why you believe it is in error or why you need more information.
  • The dollar amount and, to the extent possible, date of the suspected error.

If you choose to call Customer Service and tell us of the Dispute verbally, we may require that you send us your Dispute in writing within 10 business days.